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How balatro Handles Your Personal Information

Your account data stays in our hands — not sold, not shared without a reason you can see here. This policy covers everything we collect when you access balatro, fund your wallet via PayPal, Venmo, or Play+, and contact our support team, along with…

No data sold to third partiesPayPal, Venmo & Play+ payment data protectedAccount access secured with encryptionClear data deletion processUS-based privacy rights honored
balatro How balatro Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Security Practices

We use SSL encryption across every page and every transaction. Your mobile session on balatro carries the same protection as a desktop login — the same token, the same encrypted channel. Cookies track your session state and preference settings, not personal payment data. You can adjust cookie preferences in your browser or through the consent banner on your first visit.

Encryption on Every Connection

All data in transit uses SSL encryption, whether you're logging in on your phone or accessing your account wallet on a desktop browser.

Cookie Use and Control

We use session cookies to keep you logged in and preference cookies to remember your settings. No payment data is stored in cookies. You can opt out through browser settings.

Data Retention Policy

Account and transaction data is kept for as long as your account is active and as required by applicable US law. You can request deletion after account closure.

Third-Party Data Sharing

We share data with payment processors like PayPal, Venmo, and Play+ only to complete your transactions. No data is sold to marketers or advertising networks.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions, data access requests, and deletion inquiries go to our dedicated support team. We aim to respond to all privacy-related requests within a reasonable window and will confirm receipt so you know your request is in the queue. Use the channels below to get in touch.

Email Support Send data access or deletion requests directly to our privacy inbox. Include your registered email address so we can locate your account quickly.
Live Chat Reach a support agent through the chat widget in your account dashboard. Live chat handles general privacy questions and can escalate formal requests.
Account Settings Some data preferences — like marketing communications and cookie consent — can be updated directly inside your account profile without contacting support.

Common Privacy Questions from Our Account Holders

These are the questions we hear most from people reviewing our privacy practices. Each answer reflects how balatro actually handles your data — no vague language, no runaround.

We collect your name, email, date of birth, and identity verification documents at signup. Device data and session logs are captured at each login for security purposes.

No. Your PayPal and Venmo credentials stay within those platforms. We only receive transaction confirmation and reference IDs needed to credit your balatro wallet.

Yes. Email our support team with your registered address and we'll compile a data summary. We aim to fulfill access requests within a reasonable timeframe under applicable state law.

Submit a deletion request through live chat or email after closing your account. Some records may be retained as required by state law, and we'll tell you which ones and why.

We do not sell or share your data with advertisers. Third-party sharing is limited to payment processors — PayPal, Venmo, Play+ — and identity verification services needed to operate your account.

Session cookies keep you logged in between pages. Preference cookies save your display settings. Neither type stores payment data. You can clear or block cookies through your browser at any time.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.